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Issues with myCourses' connections to openNCCC using the Chrome Browser

Issues with myCourses' connections to openNCCC using the Chrome Browser

by Susan Peck -
Number of replies: 0
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ANNOUCEMENT:  There is an issues with myCourses (Moodle LTI) connections to openNCCC using the Chrome Browser.  Our support team at Open LMS has discovered that there were changes made to the samesite cookie in both Moodle and in Chrome.  Chrome made some changes as to how they handle the cookie and Moodle Core made changes to try to go along with those changes. This issue is happening in courses accessed through Chrome and not in other browsers.  

Our host company, Open LMS, has opened up an issue ticket with Moodle Core developers.  This change will affect LTIs and other integrated resources until the cookie in Moodle Core is modified. This issue will affect any college using Moodle regardless of the hosting vendor.

We advise those needing to access an openNCCC resource, to use other browsers (not Chrome) until this issue is resolved or apply the following Chrome workaround: 

 

Chrome Workaround

  • From your Google Chrome browser, type in "chrome://flags' in the address bar at the top
  • Then Press "Enter" on your keyboard
  • Screen will be displayed
  • Type in "samesite' in the search bar
  • Options screen will appear
  • For the top items, SameSite by default cookies, click the "Default" button and then choose "Disabled"
  • Do the same for the third item, Cookies without SameSite must be secure, click the "Default" button and then choose "Disabled"
  • Click the "Relaunch" button in the bottom right of the screen
  • Done