We have heard that some of you out there may have run into an issue with Google Chrome being slow. Here are some possible steps to take to get this app back on track.
Step 1. Make sure you are running the most up-to-date version (Version 88.0.4324.190) of Google Chrome. If you are not - update to current version and then shut down and restart your computer.
Step 2. Disabled the Hardware Acceleration?
a) Open up your Google Chrome browser.
b) Click on the three dots on the top-right corner and then select Settings.
c) Scroll down and click Advanced and select System option.
d) Now locate Use hardware acceleration when available item and turn it off.
e) Disable Hardware Acceleration
f) Exit out of Google Chrome
g) Open your Chrome again and check if this issue persists.
h) You may even need to restart your PC.
Step 3. Turn off Extensions you are not using in Chrome - Three dots (top right) then More Tools > Click on your Extensions. I turned WebEx and anything else I was not using any longer.
Step 4. At this point if you are still noticing Google Chrome being sluggish in myCourses – try doing a Safety Check first to double check your Google Chrome is really up-to-date in an effort to avoid clearing your cache (step 5 below).
a) Open up your Google Chrome browser
b) Click on the three dots on the top-right corner
c) Select Settings
d) Scroll down and under the Safety Check heading click on check now
e) If you are asked to update and restart Google Chrome to it! - and then you should be good to go!
Step 5. Try clearing the Cache and Memory Storage as well.
Additionally, here is a link to "How to Fix Google Chrome Slow On Windows 10 Issues"
Hope you find this information helpful and resolves your issue. Have a great weekend!
Dr. Susan Peck